Frequently Asked Questions

A public adjuster represents the policy holder during the insurance claims process. Unlike an insurance company adjuster, a public adjuster works on behalf of the property owner, assisting with documentation, communication, and coordination throughout the claim.

You may contact a public adjuster after experiencing property damage or before filing an insurance claim. Early involvement can help ensure documentation and communication with the insurance carrier are handled properly from the start.

Yes. We represent both residential and commercial property owners throughout North Carolina during the insurance claims process.

Catastrophe Claims Adjusting assists with various property damage claims, including hail, fire, water, hurricane, and other storm-related events. We manage documentation and communication throughout the insurance adjustment process.

After years working in public adjusting and helping expand operations in North Carolina, Kyle Delatorre launched Catastrophe Claims Adjusting to operate independently and maintain a focused, streamlined claim process.

Catastrophe Claims Adjusting emphasizes structured documentation, direct communication, and hands-on involvement throughout the claim. The firm maintains a consistent process designed to keep claim handling organized and professional.