North & South Carolina Public Adjuster
Professional Claim Representation When It Matters
Catastrophe Claims Adjusting represents property owners in the Carolinas during the insurance claims process. From documentation and inspections to negotiation with your insurance carrier, we manage every step to help you achieve a fair and accurate settlement.
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10+ Years Insurance Experience
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Statewide North & South Carolina Representation
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5000+ Claims Adjusted
Hail and Wind
Hail and wind can cause visible and hidden damage. We help assess the situation and guide your claim so nothing important is overlooked.
Roof Damage and Leaks
Roof damage and leaks can worsen over time. We help you document the issue and guide your claim to keep everything clear.
Water Damage
Water and fire damage can spread quickly. We help you understand the situation and guide your claim so the process stays organized.
“I’ve spent the last decade sitting across the table from insurance companies on behalf of homeowners and trust me, there’s a big difference between a fair settlement and what an insurer will try to pay. My first conversation is always just me listening and being honest about whether I can help. Let me handle the hard part so you can focus on getting your life back to normal.”
– Kyle de la Torre, Owner/Licensed Public Adjuster
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5.0 Star Rated
We Guide Every Step
Step One
Damage Assessment & Policy Review
We start by reviewing your loss and identifying the full scope of damage. From there, we outline what documentation is needed and give you a clear plan before moving forward with the claim.
Step Two
Inspection Coordination & Carrier Communication
Next, we review and submit your claim with the proper documentation. We handle communication with the insurance company, coordinate inspections, and stay involved to ensure everything is properly reviewed.
Step Three
Review, Negotiation & Claim Resolution
As the insurance company evaluates your claim, we actively track progress, review every response, and address issues as they arise. We guide the process, advocate on your behalf, and stay involved through final decisions to help secure a clear and complete resolution.
Our Role
On Your Side From Day One
CCA represents you, not the insurance company, and helps guide the entire claims process from start to finish. We begin by understanding the damage and organizing the information needed to support your claim. If a claim has not been filed, we assist in starting the process. From there, we help gather documentation, coordinate inspections, and manage communication with the insurance company as the claim is reviewed. We stay involved throughout, helping ensure everything is clearly presented and your claim continues moving forward.
Service Areas
Representing Policyholders Across The Carolinas and Florida
Catastrophe Claims Adjusting is based in Charlotte, NC. We work with property owners throughout the surrounding area, providing public adjusting services for property damage claims. If you’ve been referred to us or are located nearby, contact us to discuss your situation.
Referred By Professionals
Proven Across 5,000+ Claims
With over 5,000 claims handled, CCA has built a reputation for standing with property owners when it matters most. We represent you, not the insurance company, and stay involved from start to finish.
When damage happens, you don’t have to figure it out alone. We’re here to guide you through the process and help keep your claim moving forward.