About Catastrophe Claims
A Real Person On Your Side
Catastrophe Claims Adjusting was founded with a goal to bring clarity and effective representation to your claim needs. Based in the Carolinas, our firm represents property owners during the insurance claims process for residential and commercial property damage.
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Family Owned & Operated
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Specializing in Complex Claims
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Licensed and Operating Since 2016
Values That Set Us Apart
Integrity
Integrity means maintaining professionalism and consistency throughout the claim process. Every step, from documentation to communication, is handled with discipline and accountability.
Transparency
Transparency means maintaining open, structured communication throughout the insurance claim. Clients are kept informed of claim developments, procedural steps, and carrier responses.
Advocacy
Advocacy means representing the policyholder’s interests during the insurance adjustment process. Our role is to manage the claim with focused oversight and direct representation.
Meet The Team
Kyle de la Torre
Kyle de la Torre
Rachael Gamboa
Rachael Gamboa
Dylan Phillips
Dylan Phillips
Paul Ellison
Paul Ellison
Focused On Professional Claim Representation
Catastrophe Claims Adjusting represents policyholders during the insurance adjustment process. The firm handles documentation, inspection coordination, and communication with the insurance carrier. Many clients are referred by contractors and restoration professionals following property damage. The goal is straightforward: provide organized, professional claim management for property owners across North Carolina.
Our Most Commonly Received Questions
How Do You Handle The Claims Process?
The firm manages claim reporting, inspection coordination, documentation review, and communication throughout the insurance adjustment process to maintain structure and clarity from beginning to resolution.
Do You Work On Vendor-Referred Claims?
Yes. Many claims originate through contractor and restoration referrals. In those situations, Catastrophe Claims Adjusting steps in to manage the insurance side of the process on behalf of the property owner.
What Sets Your Approach Apart?
Catastrophe Claims Adjusting emphasizes structured documentation, direct communication, and hands-on involvement throughout the claim. The firm maintains a consistent process designed to keep claim handling organized and professional.
Why Did You Start Catastrophe Claims Adjusting?
After years working in public adjusting and helping expand operations in North Carolina, Kyle Delatorre launched Catastrophe Claims Adjusting to operate independently and maintain a focused, streamlined claim process.