Navigating Claims
Identify Your Property Damage Type
The first step is identifying the type of damage your property has. Each claim requires a different approach, and missing details early can impact your outcome. Review the common property damage types below to better understand your situation and what your claim may involve.
Hurricane
Hurricane damage often involves multiple issues at once, including wind, water, and debris. It’s easy for parts of the damage to be missed. We help document all affected areas so your claim captures the full impact of the storm.
Fire
Fire damage goes beyond what you can see. Smoke, soot, and heat can affect areas throughout the property. We help document both direct and indirect damage so your claim includes everything needed for a complete recovery.
Water / Plumbing
Water damage can spread quickly and worsen over time, especially behind walls and under flooring. If not fully documented early, issues may be missed. We help capture the full extent so your claim reflects both immediate and long-term damage.
Mold
Mold is often a result of an underlying issue like water intrusion. If the source isn’t properly documented, parts of the claim may be denied. We help connect the cause and the damage so your claim reflects the complete situation.
Collapse
Structural collapse claims require clear evidence of cause and extent. Insurance carriers often scrutinize these claims closely. We help document what led to the collapse and ensure your claim reflects the full scope of damage and necessary repairs.
Wind / Tornado
Wind damage isn’t always obvious right away. Lifted shingles or minor exterior damage can lead to larger issues over time. We help identify both visible and hidden damage so your claim accounts for the full impact of high winds.
Our Most Commonly Received Questions
What Types Of Property Damage Claims Do You Handle?
Catastrophe Claims Adjusting assists with various property damage claims, including hail, fire, water, hurricane, and other storm-related events. We manage documentation and communication throughout the insurance adjustment process.
Do You Handle Both Weather And Non-Weather Claims?
Yes. We represent property owners in weather-related claims such as hurricane and wind damage, as well as non-weather claims including fire, plumbing-related water damage, and structural collapse.
What Should I Look For When Choosing a Public Adjuster?
Consider:
- Experience with your specific type of loss (fire, water, commercial, etc.)
- Clear communication and responsiveness
- Transparent fee structure
- No high-pressure sales tactics
- Strong documentation process
- Local knowledge of building codes and market repair costs
A reputable adjuster will explain the process clearly and set realistic expectations.
Do You Work With Residential And Commercial Properties?
Yes. We represent both residential and commercial property owners throughout North Carolina during the insurance claims process.